Proper assertiveness statements, part of a broader class of assertive communication techniques, come in handy across situations, and along with the gentle limit-setting of a gracefully delivered no, ...

People want to follow calm and assertive leaders: -Leaders who are calm but not assertive are easy targets for others to ignore. They fail to inspire colleagues, customers, or bosses. -Leaders who are ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...