CRM deployments heavily doused with artificial intelligence how-to features may be bucking a continuing consumer preference for human support over AI-powered solutions. Despite the growing emphasis on ...

For this reason, the integration of sales, CRM, and service desk software is not just beneficial but essential for manufacturers who need to streamline their operations, enhance customer relations, ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

CHICAGO, Oct. 13, 2020 (GLOBE NEWSWIRE) -- Social leaders are on the front lines of communicating with customers and audiences, but often face challenges when trying to share insights with other ...

The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this article, we’ll go into the essential details of comparison ...

An introduction to cloud computing from IaaS and PaaS to hybrid, public and private cloud. Read now Salesforce is consolidating its small business efforts such as Salesforce IQ CRM and Desk.com into ...

Community platform company Get Satisfaction has raised $6 million in funding, expanded its management team and launched plans to expand to take on the enterprise social CRM field. Get Satisfaction, ...