Happy New Year to all! My last column focused on preparing a career-life agenda for 2010 and taking the time to reflect on your 2009 achievements in order to hit the street running in the new decade.

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Does the way we communicate at work really matter? Thousands ...

Communication skills are arguably some of the most important to success and happiness in work and life. They are fundamental to connecting, relating, getting your point across, getting your needs met ...