When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits espousing the benefits of automation. There are definite benefits to using ...

There was a time when the term “automation” was synonymous with advanced manufacturing plants full of robotics. While replacing human labor with machine labor is a prime example of workplace ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily ...

Your team needs to move fast. You're launching campaigns, closing deals, onboarding customers—and trying to keep up with everything in between. But as your business grows, so does the complexity.

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

Seventy nine percent of business and IT leaders expect to see efficiency gains of at least 25% from the fusion of AI and process automation, according to a recent survey conducted by my company.

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...

Oracle has put forward its AI Agent Studio for Fusion Applications as a platform for orchestrating artificial intelligence (AI) agents and teams of agents. The supplier announced the development at ...

The companies that will thrive in 2026 have one thing in common: They're automating the time-drains holding others back. Business automation uses technology to handle repetitive tasks ...