We received quite a few funny responses to our article about strange questions we received through our Web site help desk feature (“Readers ask: Bizarre help desk questions we just can’t answer“).

You wouldn't believe what readers need help with Computerworld.com has a “Help Desk” e-mail submission page for readers to report site problems or ask questions about how the site works. Some readers, ...

As part of OFCCP’s continuing efforts at transparency, the Agency in late-November 2018 issued a Directive stating it would develop “a dynamic and searchable publically available source of Help Desk ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Help desk requests coming into IT can be a bit crazy and ...

Microsoft customers will soon be able to build their own artificial intelligence (AI) agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft announced in ...

How can a training organization provide answers for thousands of users a month if the information being sought is not organized into one central library? It would be quite difficult, which is why it ...

Confused about COVID-19 or vaccines? The Houston Chronicle’s COVID-19 Help Desk is here to… well, you know: help. Every week, a Chronicle reporter answers readers’ questions about how the virus works, ...

Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...