Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

If you are interested in building your very own AI chatbot and assistant that has access to a custom knowledgebase so that it is perfectly tailored to your exact requirements. It might be worth your ...

A local AI for your own documents can be really useful: Your own chatbot reads all important documents once and then provides the right answers to questions such as: or If you are a fan of board games ...

One of the biggest announcements that OpenAI made at its first developers day conference was GPTs. In the simplest terms, it's your very own ChatGPT trained to perform specific tasks, and can be ...

ChatGPT is a powerful chatbot, but misses some advanced features in the free version. For $20 per month, a ChatGPT Plus subscription unlocks far more than just access to GPT-4. With a little know-how, ...

If you need a little assistance keeping up with your WhatsApp interactions you might be interested to know you can build a WhatsApp chat Bowen just two minutes without any coding experience needed.

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ability to seamlessly engage customers in a digitally enabled conversation is critical ...