As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

It seems hard to believe that anything to do with data, content management and business performance management could be 20-years-old. But it is. To mark the 20th anniversary of the Balanced Scorecard, ...

Performance management is an integral part of the workplace as it provides a platform for supervisors and managers to measure employee performance and determine whether employees are meeting the ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

A typical performance management program measures key performance indicators (KPIs), conducts reviews and recognizes ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

Performance goals and performance measures are terms used interchangeably; however, they can have very different meanings depending on the type of performance management system your organization uses, ...

I was impressed with the analysis and recommendation offered in a recent book, “Trust the Plan: Demand Management For Business Leaders,” by Greg Spira. Greg brings a wealth of experience based on his ...

I have found that the best employees are both happy and useful. They are effective in their output, proud of their work, and find purpose and meaning in their professional lives. As the founder and ...

Network managers have long been challenged with optimizing their network to respond to changing demands from applications, systems and end users. But now more than ever the end-user, or client, ...

While human resources (HR) has shed its traditional administrative process-centric identity, fear of numbers keeps many professionals away from that coveted seat at the boardroom table. Some claim the ...