[Editor’s Note: Lee LeFever shares lessons learned from building Common Craft, a Seattle company known for its distinctive explainer videos, in the new book, “Big Enough: Building a Business that ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Artificial intelligence — generative AI, in particular — is the talk of ...

When Marshall Field opened his first department store in Chicago, he focused on one thing: customer success, or as he phrased it, "Give the lady what she wants." Nearly 200 years later, a business's ...

For years, I measured my worth in milestones until I couldn't breathe under the weight of my own expectations. Then I picked up books that changed everything. These weren't just self-help guides; they ...

Now that 74% of U.S. companies are transitioning to a permanent hybrid model, leaders are turning their attention to measuring the success of their hybrid work model. That’s because there’s a single ...

Success can be measured in many different ways. For some, it's the size or location of their home. For others, it's the kind of car they drive. For digital marketers, success — both short- and ...

Unpacked the complexities about how success is defined by community colleges Categorized the efforts to help students reach their success goals Identified progress indicators that community colleges ...