The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

According to the 2022 State of Business Communication report, business leaders estimate poor communication in the workplace accounts for a loss of 7.47 hours per employee per week. “For the average ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

As more and more employees are working remotely or in hybrid work environments, the need for effective communication has become even stronger. Harvard Business ...

Ineffective communication is rarely cited as a reason for startup failure. According to Statista research, businesses believe the technology stack, market resources and competitive landscape are the ...

In October 2020, I tweeted about communication: "[It] is the language of leadership. Leaders use communication as a tool to give inspiration, comfort, direction, persuasion and correction. To make our ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...