Negative reviews are more visible than ever. They can shape how thousands of potential customers see your brand. Responding to that kind of feedback has traditionally been a manual, time-consuming ...

The human brain processes negative information differently than positive input, explaining why one pessimistic comment can overshadow ten encouraging ones. This “negativity bias” evolved as a survival ...

Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

The Agriculture Department has published a report on responses to its requests for comment on the Trump administration’s plans to reorganize the department. Government Executive noted today that USDA ...

How to reply to negative YouTube comments calmly and safely. “I will not allow Donald Trump to silence me”: Army combat veteran Democrat responds to president’s threat Prince William to change ...

Even brief exposure to negative social media comments can trigger immediate anxiety and mood drops in adults, especially younger users, new research reveals. Study: An experimental online study on the ...