While a lot of functionality is making its way to the Internet through the various forms of cloud computing, support for customer service varies widely. James Urquhart is a field technologist with ...

Forbes contributors publish independent expert analyses and insights. Serial technology CEO covering all things IT & Tech. This article is more than 2 years old. The dynamic realm of cloud computing ...

The ongoing mass adoption of cloud computing has been a key driver of many of the most transformative tech trends, including artificial intelligence (AI), the internet of things (IoT), and remote and ...

Cloud computing has taken the world by storm, and for good reason. It’s a meaningful, effective way to provide software and computer resources to people around the globe. Hence, enterprises and ...

Cloud computing has evolved as a key computing paradigm, allowing for ubiquitous simple on-demand access to a shared pool of configurable computing resources through the Internet. As companies move ...

From open-source displacement of proprietary cloud infrastructure to partners owning nearly all direct customer relationships, here are the biggest highlights from Forrester’s’ new cloud report. From ...