In October, my colleague Carolyn Duffy Marsan reported on Cummins, an engine manufacturer in Columbus, Ind., that hit $12 billion in revenue this year. Much of its success was attributed to the ...

If someone had told me when I was studying for the Law Society Finals that I would be bandying around acronyms like MAIC and poring over Pareto diagrams as part of my job as a lawyer, I would have ...

Using Six Sigma tools, B of A found that adding this feature prompted 24% of its online banking customers to visit the branch less often, 38.5% said they would make fewer calls to the call center, and ...

Learn to apply Lean Six Sigma tools and lead projects that generate significant business results! A contract program for groups and organizations that can be customized and delivered on-site or in a ...

Lean Six Sigma is a process improvement methodology recognized worldwide in organizations both large and small, across all areas of business. Many companies pay a salary premium for new hires with ...

Pharma and Biotech Firms See Value of Operational Excellence Strategies The successes of Six Sigma, Lean, and similar operational excellence strategies are legendary in heavy manufacturing.

If you’ve heard some buzz about Lean tools and principles, you’re not alone. Lean tools got their start in America as early as the 1900s, when Henry Ford used Lean methodology to create the Model T ...