Why do almost 80 percent of e-commerce and other software development projects undertaken in the U.S. fail to be completed on time, or within budget, or to function as anticipated? What is the biggest ...

Purpose: This article studies and determines the benefits for technical communicators using narrative to compose and edit software requirements specifications. Specifically, this article is an ...

Hugh Cumming had his work cut out for him. The gap between what his not-yet-implemented call center management application at a large European company could do and the requirements list created by 40 ...

Medical devices have to be designed so that people can use them easily and reliably. Human factors considerations have gained increased attention since the release of FDA's guidance document, Medical ...