User experience (UX) -- the most important piece of application delivery -- is often misunderstood. That's the view of Aaron Sanders, who states that UX often gets confused with user interface (UI).

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

You know that moment when you open an app and everything just ‘clicks’? The colours are inviting, navigation and button placement feel instinctive, and executing what you have in mind isn’t jarring or ...