The virtual assistant uses conversational technology and is available through the company's affiliated health plan websites ...

View the full release here: "At Elevance Health, the member experience is at the heart of everything we do," said Anita Allemand, Chief Growth Officer, Elevance Health. "People deserve clear, trusted ...

We’ve been on the brink of a new relationship with our gadgets for years. “Real soon now,” we’re told, mobile apps will interrupt us with personalized information we never asked for. These ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN) today introduced Nina, the virtual assistant for mobile customer service apps. With Nina, companies can quickly add ...

Between Apple's Siri, Google Assistant and Amazon's Alexa, the workplace is getting rather chatty. Expect that trend to continue in 2018, but don't count on voice-activated assistants to tackle just ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More During the past several months, IT automation has gone from ...

Microsoft is working to bring Cortana to its Outlook app for iOS. The virtual assistant will give users the ability to listen to their emails, which will be particularly useful in situations where you ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Wells Fargo Advisors Ranks Highest in Wealth Management Digital Experience Satisfaction in Advised Investor Segment, Robinhood Ranks Highest in DIY Investor Segment "The continued growth of fintech ...

A new category of apps promises to relieve parents of drudgery, with an assist from A.I. But a family’s grunt work is more human, and valuable, than it seems. Credit...Illustration by Cari Vander ...

Does your wealth management website or mobile app look more like a Wall Street trading floor than a boring corporate brand page? It’s no accident. According to the J.D. Power 2025 U.S. Wealth ...