Kronos Incorporated is entering a global agreement with SAP, allowing SAP to resell Workforce Dimensions, the next-generation workforce management solution by Kronos. SAP has selected Workforce ...

Oracle announced it has been recognized as an Overall Leader in the 2025 ISG Buyers Guide for Workforce Management Basics. Oracle Workforce Management, part of Oracle Fusion Cloud Human Capital ...

As the COVID-19 pandemic continues into a third year, ensuring we have an adequate supply of behavioral health providers is becoming ever more urgent. Approximately one out of three Americans are ...

After the pandemic, many companies may prefer to maintain a hybrid way of working. Here’s how to enable a largely remote operations workforce to deliver on client requirements and contractual ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Mercans is a global provider of payroll, workforce management, and HR technology solutions, serving multinational enterprises across more than 100 countries. Mercans combines deep regulatory expertise ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce. Workforce management ...

Addressing the long-standing challenge of fragmented workforce data in the healthcare system, Viet Nam’s Ministry of Health (MoH) and the World Bank have joined forces to develop a national human ...