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Master CRM basics: A beginner's guide to CRM software

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

CRM planning and implementation for small businesses: A guide for teams with limited technical resources

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...
Forbes

Beyond Closing The Deal: CRM Lessons For Your Sales Team

Raviraj Hegde, SVP of Growth & Sales at Donorbox. Advocate for SaaS growth, scaling the Giving GDP and empowering nonprofits globally. Customer relationship management (CRM) software is considered a ...
CMS Wire

Understanding Customer Relationship Management (CRM): The Basics and Beyond

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...
CRM Buyer

Oracle Buys Siebel in $5.8 Billion Deal

Oracle has agreed to buy Siebel Systems in a deal worth US$5.8 billion, continuing an acquisition spree that began with the controversial takeover of PeopleSoft and has included a number of smaller ...