Opinions expressed by Entrepreneur contributors are their own. The best customer wins feel natural, making the right connections at the right times. But business owners know there’s a method behind ...

Key performance indicators (KPIs) can help sales leaders understand the current state of their sales teams. Establishing clear, measurable KPIs is an excellent method for tracking the success of your ...

A key performance indicator (KPI) is a measurable value that demonstrates how effectively a company, department or individual is achieving key business objectives. KPIs are tracked to evaluate success ...

Are you a print subscriber? Activate your account. By Jon Springer - 2 hours 22 min ago By Brian Bonilla - 2 hours 57 min ago By Adrianne Pasquarelli - 5 hours 22 min ago By Javier E. Rodriguez Horta ...

About 10 years ago, I was catching up with a friend – a Regional VP of a $2B software company that specialized in healthcare – and the discussion shifted to metrics. What struck me was a statistic he ...

What if a firm could tap into expertise from all divisions to inform the all-important KPI of customer lifetime value? Going a step further, imagine a CLV-focussed conversation among direct marketing ...

The best customer wins feel natural, making the right connections at the right times. But business owners know there’s a method behind the magic, as well as plenty of hard work, passion and tough ...