Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

All structured writing must eventually be published. Publishing structured content mean transforming it from the domain in which it was created (subject domain, document domain, or the abstract end of ...

It started innocently enough: People who sell medical devices in the US get inspected by FDA. Makes sense, right? But if they want to sell outside the US, they get audited for ISO standards. If they ...

Playing the Short Game: How to Market & Sell Short Fiction is an ideal book for writers who want a no-nonsense primer on how to start selling short stories. (It’s not about writing style or how to ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

I’m guessing that when most of you read through the title of this article, you silently nodded your head in frustrated understanding. The following scenarios might be right up your alley, check them ...

Single sourcing was one of the earliest motivations for structured writing. However, the term single sourcing gets used to mean different things, all of which involve a single source in one way or ...

In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...