How SA leaders are reshaping enterprise CX in the age of AIIssued by ConnectJohannesburg, 10 Dec 2025 Greg Jarvis, Head of Customer Success at Connect SA. South Africa’s customer experience (CX) ...

In a world where uncertainty is certain, prioritizing people and relationships is an investment no business can afford to ignore.

This official integration is powered by a special adapter developed by Spotware, making cTrader one of the first to offer such functionality. Spotware’s innovative solution enabled cTrader brokers, ...

Here's how business and tech leaders can move beyond pilots to an agentic operating model that drives measurable value.

North has appointed Green Hat to lead its business-to-business media strategy, following a competitive pitch.The announcement ...

The chief customer officer and senior vice president of airport operations sat down with Skift airlines editor Gordon Smith ...

In customer experience leadership, it is easy to get swept up in the urgency of daily operations—handling complaints, fixing ...

Bringing Together Network Engineering, Autonomous Networks, and Cognitive NOCs to Power Intelligent Network Modernization ...

See a line outside Brevard's new Trader Joe's store? Don't get discouraged. Manager explains the reason, best times to shop.

ICICI Prudential Life Insurance has reported an industry-leading claim settlement ratio of 99.33 per cent for the first half ...

According to a 2025 study that looked at customer satisfaction, on-time performance, and handling of claims, these are the ...

The city-owned water utility expects it will needs to raise revenues across its water supply, water distribution and ...