TCS is charting its next phase of growth. Industry experts expect more acquisitions, new businesses and geographical ...

Financial services leaders are exploring Agentic AI's potential. The BFSI sector is a key testing ground for these advanced ...

[WATCH NOW: The Biggest Products And Innovations For Partners At AWS re:Invent 2025] Additionally, the Seattle-based world ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Traditional retention tactics—discounts or loyalty points—deliver diminishing returns. Content compounds. A how-to video ...

Within the fast-paced world of customer relationship management (CRM), accurate data is the foundation of success. Recent studies from data quality and marketing solution companies Validity and Data ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

MasterControl has been recognized by its customers for best capabilities, best value for price, and best customer ...

Dow Jones Top Company Headlines at 5 PM ET: Salesforce Raises Revenue Forecast as Agentforce Sales Top $500 Million | Snowflake ... Salesforce Raises Revenue Forecast as Agentforce Sales Top $500 ...

State Bank of India has announced SBI SO Recruitment 2025 and invited applications for 996 Specialist Officer posts including ...

The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.” — John Mayer and Peter Salovey I am sure the first ...