Though many of the British royal family's greeting rules appear complicated at first glance, one of them is simple: basically ...

Retail workers are bracing for the holiday shopping season and its stressed-out customers. Most interactions are pleasant, ...

Queuing is expected in self-service restaurants, ATM withdrawals, and buying tickets from the box office. Exceptions allowed for jumping the queue may apply to the elderly or privileged. But even here ...

Following a question on how to announce an amicable divorce in a Christmas card, Asking Eric shares reader responses. Suggestions include using a simple bulleted list of changes, sending a New ...

Moving cross-country taught me that being polite and being nice are two completely different things, and nobody warned me ...