Teams enjoy the speed and scale of voice AI, but pilots stall on privacy design, legal reasoning and vendor controls.

Customers Rate Anomalo 4.7 Out of 5, Resulting in the Highest Willingness to Recommend Among Vendors Mentioned in This ...

Nigerian Breweries Plc has restated its commitment to strengthening customer capacity and supporting sustainable business ...

Today's businesses understand that customer conversations aren’t just functions of day-to-day operations; they're a wealth of information to be mined. Every cus ...

In partnership with GiveCard, Lorikeet's conversational intelligence platform for high-complexity support assisted more than ...

Nigerian Breweries Plc, Nigeria’s foremost brewing company, has reaffirmed its commitment to empowering customers nationwide ...

The companies I work with that are extracting real value aren't buying the most features. They're buying the minimum viable ...

Artificial intelligence has turned voice from a novelty interface into a serious way of interacting with digital products and ...

MedSpa Marketing Partners launches NORA, an AI-powered voice agent, transforming client engagement and appointment bookings ...

Ozonetel, an industry-leading provider of the unified customer experience intelligence platform oneCXi, has entered into a ...

SoundHound AI ( SOUN 0.81%) went through some wild swings after it went public by merging with a special purpose acquisition ...

Ultimately, insurers stress that managing AI voice cloning risk is a shared responsibility. Brokers must educate clients on emerging exposures and coverage developments. Underwriters must refine ...