Klaviyo's AI-driven platform seamlessly combines marketing, service and analytics for real-time personalization.

Peer Software, today announced it has been recognized in the 2025 Gartner Voice of the Customer for Hybrid Cloud Storage report. The Gartner Peer Insights (TM) "Voice of the Customer" is a document ...

PitchBook’s 2026 “Artificial Intelligence Outlook: The Great Competition Wars Have Begun” report argues that AI is no longer an experimental layer but a core driver of enterprise value creation and ...

Telstra did not discuss the death of a TPG customer linked to a failed triple-0 call in a meeting with Communications ...

The Functionary’s pandemic boom could have been temporary. Instead, the company turned crisis work into a foundation for ...

Yilmaz says ING is now opening the technology up to more complex use cases such as mortgages and voice agents. It is ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

PayNearMe’s expansion—and resulting business growth—has allowed it to raise significant late-stage capital. In 2024, the company raised $45 million in series D funding in a round led by the Queensland ...

Personalized Interactive Experience : AI Agent supports tone customization and multimedia interaction, delivering a more ...

About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, uniting technology ...

Voiso, a global provider of AI-powered contact center software, has been recognized as a multi-category Leader in the G2 Winter 2026 Report, earning a total of forty-seven badges across its product ...

Today, AI is a critical layer in modern software, underpinning recommendation engines, fraud detection, workflow automation, ...