Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Complaints about the calls have risen, and some older Americans have discovered that their Medicare accounts were already ...

Privacy stalwart Nicholas Merrill spent a decade fighting an FBI surveillance order. Now he wants to sell you phone ...

CBC’s 22 Minutes took aim at Rogers last week with a sketch mocking the company’s poor customer service. The segment shows a ...

There are growing questions about whether one of Australia's largest telcos could have done more to ensure customers would be able to call Triple Zero.

Niger Delta Power Holding Company (NDPHC) has called on high-energy-consuming organisations to subscribe to its Eligible Customer Programme (ECP) to enable them to purchase electricity directly from ...

Javascript must be enabled to use this site. Please enable Javascript in your browser and try again. A well-crafted resume could boost your confidence while you job ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...

After years of hiding behind FaceTime, phone calls on the Mac are getting their own spotlight. Here's all you need to know about the Phone app in macOS Tahoe. Apple finally gave the Mac a dedicated ...

A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...