Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Fresh from The FBI’s account takeover warning last week, with more than $260 million already stolen in 2025, the bureau has ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Complaints about the calls have risen, and some older Americans have discovered that their Medicare accounts were already ...