Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Fresh from The FBI’s account takeover warning last week, with more than $260 million already stolen in 2025, the bureau has ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Complaints about the calls have risen, and some older Americans have discovered that their Medicare accounts were already ...

Privacy stalwart Nicholas Merrill spent a decade fighting an FBI surveillance order. Now he wants to sell you phone ...

On an Android phone, text the word ‘call’ to 7726. You’ll then receive a message asking you for the scam number. For scam ...

CBC’s 22 Minutes took aim at Rogers last week with a sketch mocking the company’s poor customer service. The segment shows a ...

The Kremlin said Wednesday that the leak of a phone call between senior U.S. and Russian officials was intended to disrupt peace talks, and warned it was premature to say that a deal to end its war in ...

There are growing questions about whether one of Australia's largest telcos could have done more to ensure customers would be able to call Triple Zero.

After announcing in September, Google is now widely rolling out Call Recording on Pixel phones that lack AI-powered Call Notes. Go to the Phone app > Settings for a ...