Jun 13, 2023 · Hi! former west elm employee here. Unfortunately, your story is one that I heard a lot during my 1.5 years working there. From a former employees perspective, the delivery company …

Aug 23, 2022 · West elm can vary— look to their contractor / commercial grade stuff if you want stuff that lasts. Crate Barrel is great. Super high quality and no slumping after many (10+ years). It’s …

I received the West Elm Harmony sofa! I want to share my experience since there aren't many reviews or resources available. I ordered the sofa Harmony Sectional: Right Arm 2 Seater Sofa, Left Arm …

We had a bad experience with West Elm after our large sectional arrived minus two legs. The large sofa sizing was identified only on the US West Elm site, and this caused mayhem and confusion for the …

Nov 29, 2022 · I hear a lot of horror stories about West Elm and Pottery Barn too! Especially in the past two years. I think most companies that import product from overseas have a lot of issues with service …

Went to West Elm to shop for a couch. I explicitly told the sales rep I wanted either green or blue upholstery. She kept showing me 50 shades of gray fabric swatches. Noped out of there pretty fast.

Any opinions on West Elm furniture? I'm looking for a small love seat to put at the end of my bed because I like to watch tv in my bed room but I don't like sitting in my bed. I found this couch and like …

Apr 10, 2023 · West Elm & Pottery Barn shipping / delivery is a nightmare and products are totally unreliable. Keep in mind, West Elm, Pottery Barn, Williams Sonoma are part of the same parent …

Mar 2, 2020 · American Leather makes some of the best quality/comfiest sleeper sofas in the US in my opinion. A few of their designs are on the cleaner/modern side too. Not 100%, but I'm pretty positive …

Nov 1, 2022 · I’d invest slightly more money to buy a non-West Elm couch. The cushions themselves are good but you need to stack a couple to get decent support. Otherwise it just looks like a nice …